James Boswell

James Boswell has extensive experience in information technology and support services. Currently serving as a subject matter expert at Beacon Hill Technologies, James specializes in Tandberg/Cisco Video Teleconferencing Architecture. In addition, James works as an IT Specialist at the Defense Threat Reduction Agency, where responsibilities include improving data flow and managing data systems. As a Customer Support Center Manager at Engility Corp, James oversees the daily operations of help desk technicians, providing support to a vast user base. Previous roles include Senior Program Analyst at Primescape Solutions, focusing on combat development support, and Field Support Engineer at Tapestry Solutions, where James trained military and government personnel on various applications. James holds a Bachelor of Science degree in Computer and Information Science, with a major in Cyber and Network Security from ECPI.