LH

Lucy Hartley

Head Of Service Strategy, Ownership And Performance at DEFRA

Lucy Hartley is an experienced professional in user-centered design and content management, currently serving as the Transformation Lead for User Centred Design at the Department for Environment, Food and Rural Affairs since January 2020. Previously, Lucy held the roles of Head of Content Design and Content Product Lead at Government Digital Service, overseeing content related to immigration, driving, health, and justice from September 2013 to December 2019. Early career experience includes positions at the UK Border Agency as Senior Content Designer and Digital Editorial Manager, along with serving as Assistant to the Director of Communications. Lucy holds a Master of Arts in International Relations and Affairs from Goldsmiths, University of London, and a Bachelor of Arts in History and Politics from The Manchester Metropolitan University.

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