Karen Hernández has a work experience that spans several years. Karen began their career in 2016 with Randstad as a General Employee, where they worked from November 2016 to March 2018. In 2018, they joined SAP, starting as a Partner Support Representative in April and transitioning to a Customer Support Consultant in May 2019. During their time at SAP, they provided support services to SAP Concur Customers, handled incidents, conducted root cause analysis, and resolved system issues. Karen also created and updated official SAP documentation. In 2021, Karen joined Degreed as a Technical Support Specialist.
Karen Hernández is currently pursuing a degree in IT Management at Unisinos, starting in 2018. No further information is provided regarding the end year or any previous education.
June, 2021 - present