Story Sylwester is an accomplished Product Manager currently with Delfina since August 2023, following a successful five-year tenure as Director of Customer Experience at The Pill Club. In this role, Story led cross-functional teams to enhance customer journey metrics and establish impactful experiential KPIs. Previous experience includes managing large teams in operational roles and initiating significant automation processes yielding substantial cost savings. Story has also contributed to the arts as a Producer for "The Magnus Archives," organized large demonstrations for March for Science in London, and studied Palaeopathology at Durham University, complemented by ongoing education in social impact strategy and product management.
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