Chia-Ling Kao is an experienced account manager at DELIVER, where responsibilities include facilitating networking activities within the e-commerce and logistics sectors since January 2022. Prior to this role, Chia-Ling served as an international sales manager at Commerce Interact, focusing on client engagement and market research for Southeast Asia events. Additional experience includes roles as a senior market researcher at Serrula Research Ltd, a Mandarin Chinese community moderator and translator at incling, and a Mandarin Chinese translator and moderator at Euro London Appointments. Chia-Ling has also contributed to guest services at The Bicester Village Shopping Collection and conducted market research at Watermelon Research. Chia-Ling's earlier work involves market research for AKO Capital LLP, including conducting interviews and analyzing trends in the Chinese market. Chia-Ling holds a master's degree in Children's and Adolescent Literature from the University of Reading.