Mali Parry-Owen

Mali Parry-Owen is a Customer Experience Project Manager at Deliverect, where responsibilities include leading teams in Advanced Technical and Enterprise Support, focusing on complex issues for both SMB and enterprise accounts. Prior to this role, Mali served as a Customer Success Consultant at ResDiary, managing a substantial customer base in Scotland and Northern England, enhancing user engagement and training. Previous experience includes managerial positions in hospitality, with roles such as General Manager and Assistant General Manager at various venues, where Mali demonstrated strong leadership, operational management, and customer relationship skills. Mali holds a Master of Arts in Economics from the University of Glasgow.