Jill Bullock

Jill Bullock is a seasoned professional with extensive experience in service management and delivery across various sectors. Currently serving as a Senior Enterprise Service Management Specialist at Deliveroo since October 2022, Jill previously held the position of Global Head of Delivery Excellence at Edge by Ascential, where Jill spearheaded transformational initiatives in line with ITIL best practices. Jill's background includes significant roles at NEC Software Solutions as Service Delivery Manager, overseeing end-to-end service management processes, leading large teams, and managing compliance with ISO standards. Earlier experience at Northgate Public Services involved managing technical support and service management teams, alongside implementing key processes for problem management. Jill holds an HND in Computing from Teesside University.