Shahid Khan

Shahid Khan has been working in the field of customer success and account management since 2012. Shahid began their career as a Customer Care Executive at EXL in 2012, followed by a role as a Business Communication Executive at NTT DATA Services. In 2014, they moved to American Express Business as a Senior Customer Care Professional. In 2016, they were promoted to Head of Customer Support at Doxper, where they managed 600+ customers across 11 cities in India. In 2020, they became a Senior Enterprise Account Manager at Doxper - Digitise without behaviour change, where they were responsible for product onboarding in major hospitals. Currently, they are working as a Client Partner at THB, where they are responsible for client prospecting, demonstrations, and achieving sales targets. Shahid also recently began a role as a Sr. Customer Success Manager at Delivery Solutions.

Shahid Khan obtained a Bachelor's degree in English Language and Literature, General from Jamia Millia Islamia between 2008 and 2011. In 2021, they also obtained five certifications from LinkedIn, including Data Visualization for Data Analysis and Analytics, Data Visualization: Storytelling, Learning Program Management, PowerPoint Essential Training (Office 365/Microsoft 365), and What Is Scrum?.