Alvin Sern is a Senior Advisor in IT Service Operations at Dell Technologies, where they manage tools for service verification and drive automation and AI/ML adoption within their team. Previously, Alvin held roles as a Tech Specialist at GSK and a Network System/Storage Administrator at AIG. With extensive experience across various IT areas including storage, virtualization, and server management, Alvin has contributed to numerous projects aimed at improving IT environments. They earned a Bachelor's degree in Information Technology from Limkokwing University of Creative Technology.
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