Aly Lagaras is a results-oriented Technical Program/Project Manager at Dell Technologies, specializing in services operations and transformation. With an MBA focused on innovation and strategy and a background in technical support, they have demonstrated expertise in escalation and incident management. Previously, Aly served as a Senior Analyst at Virtustream, where they established a dedicated Technical Support team and implemented processes for high-security clients. They have also held various roles in customer service and logistics, showcasing strong leadership and problem-solving skills throughout their career.
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