Dmitry Mutev

Dmitry Mutev is a Customer Incident Manager at Dell Technologies, drawing on over nine years of experience in incident management and technical support. Previously, they worked as a Resolution Manager and Server & Storage Tech Support Engineer at Dell, as well as in various roles at Hewlett Packard Enterprise, URGA, and the Federal Tax Service. Dmitry holds a Specialist Diploma in Organization and Technology of Information Security and a Bachelor's degree in Civil Law, both from Bashkir State University, along with a diploma in Computer and Information Systems Security from Ufa State College of Radio Electronics. An EU citizen, they are known for their self-driven approach and ability to collaborate effectively within teams.