Edward Henry is an accomplished Account Manager at Dell EMC since August 2010, recognized for enhancing sales productivity by 110% through innovative strategies and best practices. Edward specializes in creating solutions that minimize downtime and elevate customer productivity while providing comprehensive customer service and technical support across Global and Commercial accounts. Prior experience includes a role as Customer Service & Sales Coordinator at XMRadio, where Edward resolved equipment and service issues, and as part of the Support Team at InComm, delivering high-quality customer service and research solutions for business clients. Edward's education includes a Licentiate in Maritime Administration from Universidad Interamericana de Panamá and studies in Engineering in Maritime and Port Operations at Universidad Tecnologica de Panama.
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