Hocine Bouhend

Hocine Bouhend is an experienced professional in IT account management, currently serving as a Senior Service Account Manager at Dell Technologies since January 2011, where responsibilities include global account management, project management for build activities, and key account management at the service delivery level. Previous roles at Dell include Technical Account Manager, focusing on optimizing infrastructure tools and ensuring excellent after-sales service, as well as Senior IT Account Manager for the Channel. Prior to Dell, Hocine worked at Adecco Group as an IT account manager, maintaining service availability and participating in ITIL processes, and at Coservit as Key Account Manager, overseeing French key accounts and managing project implementations. Hocine holds an M.B.A. from Geneva Business School and a Master's degree in Accounting and Business/Management from INSEEC Business School.