Johnny S. is currently a Technical Customer Success Manager and Senior Advisor at Dell, where they maximize the value of customer investments and oversee support service activities. Previously, Johnny held roles at NetApp as a Senior Program Manager and Technical Support Manager, focusing on improving operational goals, customer satisfaction, and efficiency in technical support processes. Johnny's extensive background includes leadership in account operations at GlaxoSmithKline and computer operations at SAS, as well as quality assurance at IBM. Johnny earned a degree from North Carolina Central University.
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