Kim Gonzales

Kim Gonzales is a seasoned professional with extensive experience in operational management and project coordination, primarily at Dell Technologies since September 2006. In various roles, including Senior Manager of Customer Incident Management and Infrastructure Support Group, Kim has established strong professional relationships with partner accounts and led initiatives that enhance product quality and service delivery across global markets. Prior to Dell, Kim held management positions at Cintas and Prudential Healthcare, focusing on customer service and process improvement. Military service in the U.S. Marine Corps provided foundational leadership experience, successfully overseeing administrative functions for large operational commands. Kim holds a Bachelor of Arts in Psychology from the University of Minnesota.