Martin Lang has extensive experience in customer support and technical services, having worked in various roles across several companies. They began their career as a Computer Service Technician at Deutsche Olivetti GmbH in 1985 and later held positions as a Customer Service Engineer at Nixdorf Computer and Siemens Nixdorf Informationssysteme AG. Martin advanced to management roles at EMC, where they served as a Customer Service Engineer, Supervisor, and Service Manager from 1991 to 1999, before joining Dell EMC as Manager of Technical Support Services and later as Senior Manager of the Global Support Center from 2009 to 2018.
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