Matt Catania is a Senior Customer Incident Manager at Dell Technologies, known for leading service and support for major enterprises like General Electric and Verizon. With a track record of providing uninterrupted operations and developing strategies for problem avoidance, they serve as a trusted advisor to executive management teams. Previously, Matt managed global strategic accounts and honed expertise in escalation and account management. Currently, Matt is pursuing an Associate of Science in Computer Information Systems Technology at Naugatuck Valley Community College and a Bachelor of Science in Marketing at Nichols College.
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