Roberta Fraga

Roberta Fraga has extensive experience in customer support and team management, primarily at Dell, where they served in various roles from 2011 to 2013, including Supervisora de Atendimento ao Cliente and Gerente de Pós-Vendas. They are currently the Gerente de Suporte Técnico at Dell Technologies, where they manage a team of support analysts to ensure quality service and optimize operational results. Roberta holds a Bachelor of Business Administration in Finance from Universidade Federal do Rio Grande do Sul, along with two specializations in Gestão Empresarial and Gestão de Projetos e Inovação from Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul and IFRS, respectively.