Dell Technologies
Roger Edwards has extensive experience in technical content development, currently serving as a Technical Content Developer 4 for the Telecom Business Unit at Dell Technologies since August 2021. Prior to this role, Roger worked as a Senior Technical Writer at Xylem from October 2011 to August 2021, where responsibilities included developing user guides and reference manuals for the FlexNet™ communication network and leading documentation efforts for the Smart Grid Advanced Metering Infrastructure in collaboration with Arqiva Limited. Roger holds a Bachelor of Science degree in Electrical Engineering from North Carolina State University, earned between 1983 and 1988.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.