Sascha Bock has extensive experience in technical support and operations management, primarily within the technology sector. At Dell EMC, Sascha served as Technical Support Manager for both Software & Solutions and Converged Solutions, leading specialized teams focused on high complexity systems such as Tape Libraries and Software Defined Storage. Prior to that, at Dell Services, Sascha held the position of Enterprise Technical Support Manager, where responsibilities included people leadership and developing key strategies in Storage and Networking across various markets. Earlier career roles include Team Manager and Customer Service Professional at Sitel, where Sascha managed client communications and provided technical support. Sascha holds a degree in Diplom-Wirtschaftsinformatiker (BA) from Berufsakademie Glauchau.
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