Smitha Ravindran is a Program Manager at Dell Technologies, where they have been working since 2022. With over 10 years of experience in ITIL Service Management, Smitha has held various roles, including Integration Lead and Service Level Manager at Hewlett Packard Enterprise from 2006 to 2016, and Account Service Manager at DXC Technology from 2016 to 2018. Additionally, they contributed to Global Service Optimization and Governance projects at Dell EMC in 2020. Smitha specializes in ITIL processes, continual service improvement, and multi-supplier integration.
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