Ehsan Zafar is an experienced IT technician with a demonstrated history of working in the information technology and services industry. They trained as an IT Technician through an apprenticeship at Pearson in Practice, where they gained qualifications in CompTIA A+ and Microsoft technologies. Ehsan has held various roles, including Desktop Engineer at Lloyd's, Floor Technician at Three, and Windows Specialist at Mercedes-Benz, and is currently serving as a Lead Cybersecurity Business Analyst. They possess skills in Windows 10, hardware repair, and Microsoft products, and have a strong foundation in customer service and technical support.
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