Marcel Müller is a seasoned professional with over 21 years of experience in BPO and BPM, specializing in digital transformation and operational excellence. They have a diverse background managing medium to large teams across F&A and Customer Service globally, having worked in various countries including Singapore and the Philippines. Currently, Marcel serves as a Senior Manager in Business Process Outsourcing at Deloitte, following roles such as Delivery Head at Tech Mahindra and Assistant Vice President at Genpact. Educated in Marketing, Sales, and Commercial Management, Marcel has consistently driven operational improvements and achieved significant cost savings throughout their career.
This person is not in the org chart
This person is not in any teams
This person is not in any offices