Jen L.

Jen L. is a Partner at Deloitte Digital, where they lead the Customer Products team and leverage over 13 years of consulting experience to drive complex transformation programs across the Consumer, Financial Services, and Insurance industries. They focus on designing next-generation customer experiences by integrating AI and emerging technologies. As Deloitte Canada’s OneTrust Alliance Leader, Jen helps clients manage their consent and preference management journeys, fostering personalized digital experiences. Additionally, Jen serves as Vice President of Ascend Canada, leading efforts to support Pan-Asian talent and promote equity in leadership, while also mentoring within Deloitte’s Canadian Asian Network.