Marcin Sitarz is a Partner at Deloitte and a leader within the Deloitte ServiceNow Central Europe Practice. With over 15 years of experience in ITIL processes and IT Service Management, Marcin specializes in ServiceNow implementations, focusing on IT Business Management and Customer Service modules. Prior to this role, Marcin held positions at Capgemini, including Service Management Consultant and Major Incident Manager, where they managed high priority incidents and contributed to major transitions. Marcin earned a Bachelor of Arts in Teaching English as a Foreign Language and a Master of Arts in English Linguistics.
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