Mark Skrobola is a dynamic Service Delivery Manager currently serving as the Global ServiceNow Operations leader at Deloitte. With extensive experience in optimizing processes and delivering results, Mark previously held the position of ServiceNow Platform Owner at EY, where they managed a vast ServiceNow ecosystem supporting over 420,000 employees globally. Mark is known for orchestrating strategic transitions and driving operational efficiency, as well as cultivating strong relationships with stakeholders. They bring a wealth of technical expertise, having founded Pure Performance Inc. and contributed significantly to projects at major companies like AT&T, Ernst & Young, and Deloitte. Mark earned a BS in Management Information Systems from Pace University and an MS in Computer Science from Fairleigh Dickinson University.
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