Vanessa A.

Vanessa A. is a seasoned professional with extensive experience in program management and customer strategy, currently serving as Program Director and Head of Customer Strategy and Transformation at Deloitte Digital since January 2022. Prior roles include Program Director at Bluewolf (an IBM Company) and Senior Product Manager in Artificial Intelligence at Odigo - Capgemini. Vanessa's career began at Capgemini, where responsibilities included Solution Architect Manager and leading the Salesforce Center of Excellence in France, overseeing a team of over 100 people and driving innovation in customer experience strategies. Additional experience encompasses CRM administration and marketing roles at UGAP, EVER TEAM, and SINEQUA. Vanessa holds multiple degrees, including a Master's in Marketing and Communication from ISEE and an M.A. in Linguistics from Université de Paris VIII - Saint-Denis, with studies at both MIT and Ecole Normale Supérieure de Paris.