Melinda Williams Reno is a Principal at Deloitte Consulting, where since April 2006, Melinda has served as the Lead Client Service Partner for a major healthcare company, focusing on delivering comprehensive solutions and value to clients. Prior experience includes serving as VP of IT and Program Management at Concentra, Inc. from 2001 to 2006, overseeing IT for claims processing and provider networks, and working as a Manager at Andersen Business Consulting from 1999 to 2001, where Melinda led significant health plan claim transformation projects. Earlier in their career, Melinda held various roles at Transition Systems Incorporated from 1993 to 1998, including Sr. Software Engineer and Software Product Manager. Melinda holds an MBA in Health Care Management, awarded with high honors from the Questrom School of Business at Boston University, and a BS in Computer Information Systems, graduated cum laude from Bentley University.