Jack Mok has a diverse work experience spanning several companies and roles. Jack currently works at Delphix as an Account Director, where they help connect people with data and enable the rapid development and delivery of applications and solutions. Prior to this, they served as the Director of Customer Success at Delphix, where they played a crucial role in delivering a dynamic data platform for over 300 companies, including Fortune 100 companies.
Before joining Delphix, Jack worked at Lucidworks as a Professional Services Leader, overseeing the delivery of services to clients. Prior to that, they served as the Consulting Director, Western Region for Clarabridge, a leader in customer experience management solutions. In this role, Jack drove coordination across departments and led the implementation of project management best practices.
Earlier in their career, Jack held the position of VP Client Services at Island Data Corporation, where they provided impeccable service and support to Fortune 500 clients. Jack also served as the Director of Services at Stonefly Networks, providing software solutions for data storage and recovery to various clients. Prior to that, they worked as a Senior Manager at Nortel Networks, overseeing major account escalations and generating new business.
Overall, Jack Mok has demonstrated expertise in driving customer success, implementing project management best practices, and delivering impeccable service to clients. Jack has a strong background in the data and technology industry, having worked for notable companies such as Delphix, Clarabridge, and Island Data Corporation.
Jack Mok has a Bachelor of Science degree in Electrical Engineering from the University of Southern California.
February, 2023 - present
August, 2020