Delta Air Lines
Ken Pierre II is a seasoned professional with diverse experience across various industries. Currently serving as a Customer Solutions Supervisor at Delta Air Lines since February 2022, Ken specializes in resolving system outages and managing CRM and incident tracking systems. Prior experience includes a role as a Software Associate in Data Analytics at Aetna, where Ken utilized SQL, Tableau, and Power BI for data analysis and ETL processes. Additionally, Ken worked as a Sales Consultant at Comcast, focusing on Salesforce CRM configuration and market research, and held the position of Director of Business Development & Social Media Marketing at Mindful Living Network, implementing SEO strategies and managing SQL databases. Ken began a career at Georgia State University as a Veterans Service Representative, where responsibilities included maintaining veteran records and coordinating services with Veterans Affairs. Academic achievements include degrees in Computer Science and Cyber/Computer Forensics and Counterterrorism from Georgia State University and Ivy Tech Community College, respectively.
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Delta Air Lines
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Delta Air Lines, Inc. (NYSE: DAL), commonly referred to as Delta, is a major United States airline, with its headquarters and largest hub at Hartsfield–Jackson Atlanta International Airport in Atlanta, Georgia.