Liz Abitante, M.A. is an accomplished professional with extensive experience in customer-centric operations, quality assurance, and financial management across various industries. Currently serving in In-Flight Services at Delta Air Lines, Liz focuses on passenger safety and enhancing customer service. Previously, Liz held multiple leadership positions at T-Mobile, notably as Senior Manager of Quality Operations, where efforts led to significant improvements in customer satisfaction and operational efficiency. With a solid educational background that includes a Master’s degree in Business and ongoing leadership studies at Harvard University, Liz combines strategic planning, team management, and a commitment to fostering exceptional customer experiences.