KP

Kristine Parker

Senior Director Of Operations & Customer Excellence at Delta Brands Inc

Kristine Parker has a strong background in operations and customer service. Kristine began their career as President of Vista Digital Solutions, where they led the business's growth and development, managed customer relationships, and handled financial matters. Afterward, they served as Operations Manager at Premiere Business Innovations, Inc., implementing processes and procedures that led to a doubling of revenue over three years. Kristine then joined Metsä Board as Customer Service Director, where they led and developed a team of 15 customer service coordinators and collaborated with various departments. Currently, Kristine is the Director Of Operations & Customer Excellence at Delta Brands Inc. Here, they are responsible for the growth and profitability of the company, working across multiple functions to increase customer satisfaction and ensure reliable delivery. Kristine leads a Supply Chain Team of six to ensure the timely and accurate delivery of goods.

Kristine Parker completed their education at the Elisabeth Haub School of Law at Pace University from 1993 to 1996, where they obtained a Doctor of Law (JD) degree with a specialization in Law. Prior to that, they attended Pace University - Lubin School of Business, although the exact years are not provided. At the Lubin School of Business, they earned a Bachelor of Business Administration (B.B.A.) degree with a focus on Marketing/Marketing Management, General.

In addition to their formal education, Kristine has obtained multiple certifications. Kristine is certified by the Wine & Spirit Education Trust, which they achieved in September 2021. Kristine is also certified in various marketing-related areas by HubSpot. Kristine has obtained certifications in HubSpot Marketing Software, Client Management, Content Marketing, Delivering Client Success, Email Marketing, Inbound, and Inbound Marketing. These certifications were earned between December 2018 and February 2019.

Further certifications include Innovative Customer Service Techniques from LinkedIn in October 2018, and two certifications from Dale Carnegie Training: "Attitudes for Service" in October 2017 and "Disagree Agreeably" in July 2017.

Furthermore, Kristine Parker holds a license as a Licensed Real Estate Broker issued by the New York State Department of Financial Services, obtained in August 2015. Additionally, they have an International Law Certificate from the Elisabeth Haub School of Law at Pace University, although specific details regarding when they obtained this certificate are not available.

Links

Timeline

  • Senior Director Of Operations & Customer Excellence

    July 1, 2023 - present

  • Director Of Operations & Customer Excellence

    June, 2019