Adrienne Checchio

Adrienne Checchio has extensive experience in IT support and service desk roles, currently serving as an Associate Service Desk Analyst / KCS Coach / Global Multiple Coordinator at Delta Dental Insurance Company since June 2016. Responsibilities include providing level 1 IT support, logging and tracking incidents, performing PC troubleshooting, and creating knowledge articles. Prior to Delta Dental, Adrienne worked at Randstad Technologies US, where duties included supporting Honeywell International employees, managing the Remedy ticketing system, and training new service desk employees. Additional experience includes roles at Essintial Enterprise Solutions, ComputerTraining.edu, Furniture First, and the Jewish Federation of Central New Jersey, establishing a solid foundation in IT support and administrative coordination. Adrienne holds certifications in A+, Network+, Microsoft Certified Professional, and Microsoft Certified Technology Specialist, along with a Certificate in Office Systems Technology.