Delta Dental of Colorado
Terry Robinson has extensive experience in customer service and quality analysis within the healthcare insurance industry. At Delta Dental of Colorado since April 2013, Terry has held multiple roles, including Claims Quality Analyst, Operations Quality Analyst, Claims and Customer Service Manager, and Group Processor III. Prior to this, Terry worked as a Customer Service Professional in the Denver Metro Area and as a Customer Service Manager at CIGNA, where management of teams of 15-20 customer service agents was performed in a virtual work-at-home setting. Terry’s earlier career includes positions at Great-West Healthcare, where responsibilities involved supervising teams and providing personalized service to high-risk customers. Educational background includes junior year education in Registered Nursing at the University of Northern Colorado and a high school diploma from Thomas Jefferson High School.
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Delta Dental of Colorado
Delta Dental of Colorado is the state's leading dental benefits company and the only one based in Colorado. Unlike most carriers, they focus on just one thing — dental insurance. they provide their one million members with the convenience of local customer service backed by a national network of dental providers. In addition, they are anonprofit company with a mission to improve oral health in Colorado. More than half of what they earn goes back to their local community.