Delta Dental of Washington
Farah Siam is an experienced professional in customer insight and market research, currently serving as the CX Research Manager at Delta Dental of Washington since January 2023. Previously, Farah held the position of Sr. Customer Insight Analyst at the same organization from March 2020 to June 2022, leading various qualitative and quantitative research projects across multiple departments. Experience also includes roles as a Market Research Analyst at CNH Industrial and Stanley Black & Decker, where Farah managed research projects, collaborated with vendors, and provided strategic insights. Earlier experience as a Senior Research Analyst at Ipsos Healthcare involved managing comprehensive marketing research projects for major pharmaceutical clients. Additionally, Farah worked as a Relationship Manager at Standard Chartered Bank, overseeing high net worth customer portfolios. Farah holds a Master of Marketing Research from The University of Georgia and a Bachelor of Business Administration in Marketing from the Institute of Business Administration, University of Dhaka.
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Delta Dental of Washington
We disrupt, transform, and revolutionize the oral health industry in order to remove barriers to health care and improve overall health. As the largest dental benefits provider in the state and part of the nation-wide Delta Dental Plans Association, we fulfill our mission by offering affordable, high quality dental plans for all business sizes across the U.S. We also provide plans for individuals and families to meet a variety of needs and budget. We offer easy access to quality care through our expansive dental networks in state and nationwide. Our website hosts tools and services that make benefits easy to use and helpful information so you can get the most from your benefits to keep your smile healthy. As a not-for-profit, we support access to care and education to underserved populations through our Foundation. They operate the SmileMobile, the ABCD program, provide grants to community dental clinics and more. We also work with lawmakers in Olympia and Washington DC to offer thought leadership and innovative approaches to oral health solutions by collaborating with America’s leading health experts. Our employees love our mission-driven approach, generous benefits packages, health and wellness initiatives, employee volunteer opportunities and donation matching. Having offices in Seattle, Spokane and Colville, we take a state-wide approach to philanthropy and give back to the communities we serve. Visit us and learn more at: : https://www.deltadentalwa.com/blog https://www.facebook.com/DeltaDentalWa https://twitter.com/deltadentalWA http://instagram.com/deltadentalwa http://www.youtube.com/user/DeltaDentalWA