Alisha Hightower

Alisha Hightower is a seasoned professional in customer operations and insurance plan compliance, currently serving as the Senior Director of Customer Operations and Executive Director of Medi-Cal Dental at Delta Dental Insurance since February 2021. Prior experience includes positions as Head of Plan Compliance and Operations at Wellfit and Director of Insurance Plan Compliance at Guardian Life. Alisha also held leadership roles at Premier Access Insurance Company and the California Department of Health Care Services. Academic credentials include a Bachelor of Science in Criminal Justice and a Bachelor of Arts in Economics from California State University-Sacramento, along with a Project Management Professional certification from Villanova University.