Andrew Kutyna

Support Analyst III - Team Lead at Delta Dental

Andrew Kutyna has a diverse work experience spanning multiple industries and roles. Andrew started their career in the US Navy as a Sonar Fire Control Technician, where they gained experience in repairing, diagnosing, and operating naval computer weapon systems. Andrew then transitioned into the private sector, working at Siemens Hearing Instruments, Inc as a Service Department Technician, where they gained experience in desktop installation and troubleshooting electronics.

Following this, Andrew worked at Inacom Information Systems, Inc as a Y2K Desktop Rollout Technician, replacing over 200 desktops at Suntrust Bank, Inc's corporate offices. Andrew then moved on to Radiant Systems, Inc as a Help Desk Level III Support Technician, resolving client issues and maintaining the computer lab.

Next, Andrew joined Kawasaki Construction Machinery Corporation of America as an MIS Dept/IT Specialist/Project Manager, where they focused on business system and application installation, hardware diagnostics, and ensuring information access, security, and backup. After that, they worked at Sutherland Global/AT&T Uverse as a Tech Support Agent, supporting customer technical issues with AT&T Uverse suite of services remotely.

Andrew's most recent position was at Delta Dental Ins. as a Support Analyst III - Team Lead and previously as an IT Desktop Administrator. Throughout their career, Andrew has displayed a strong technical aptitude and a commitment to customer satisfaction.

Andrew Kutyna received an Associate of Arts degree in Architecture from the University of Florida from 1988 to 1990. Andrew also attended the Computer Learning Center from 1998 to 1999, where they earned a B.S. degree in Network Engineering and Management. Additionally, they completed training at the Naval Computer Weapon System school and the Digital Electronics Training school in 1991. Prior to their higher education, Andrew attended Keystone Heights High School, although the specific dates are not provided.

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Previous companies

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Timeline

  • Support Analyst III - Team Lead

    February, 2020 - present

  • IT Desktop Administrator

    February, 2010