Claudine Whiteside has a diverse work experience that spans over several years. Claudine is currently working at Deltek as a Team Lead, Senior Customer Success Manager since September 2023. Prior to this role, they were a Senior Customer Success Manager at Deltek from January 2023 to September 2023 and a Customer Success Manager from August 2021 to January 2023.
Before joining Deltek, Claudine worked at Gartner as a Senior Client Success Manager from July 2021 to August 2021 and as a Client Success Manager from November 2019 to July 2021.
Claudine also has a significant tenure at Enterprise Holdings where they held the position of Lead Revenue Management Specialist from February 2013 to November 2019. In this role, Claudine was responsible for the financial performance of their markets and provided strategic solutions and training programs to improve team performance.
Earlier in their career, Claudine had various roles at Enterprise Rent-A-Car, including Branch Manager, Assistant Manager, and Management Trainee. Claudine also worked at Hilton Worldwide as a Duty Manager from October 2006 to June 2009.
Claudine Whiteside earned a BA (Hons) degree in Hospitality Management from Lancaster University from 2006 to 2009. Prior to that, they obtained their High School Diploma from Catalina Foothills High School in 2003-2004. Additionally, they completed a certification as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in March 2022.
September, 2023 - present
January, 2023
August, 2021