Deirdre Halliday has over a decade of experience in customer care and management roles. Currently serving as a Principal Customer Care Analyst at Deltek since December 2014, Deirdre previously held positions as a Customer Care Analyst and Client Services Account Manager at HRsmart. Prior experience includes managing a call center at Club Auto Roadside Services Ltd. and working in relationship management at Giesecke & Devrient. Deirdre's career also includes roles in inside sales and quality assurance at Hubert Co., LLC, and a managerial position at Softtechhealth. Deirdre began the professional journey at Combined Insurance as an Assistant Manager in Direct Marketing, contributing to the field from 1994 to 2008. Deirdre holds a Bachelor of Science degree in Psychology from Champlain Regional College.
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