Odessa Secosana

Team Lead, Sr. Customer Success Manager

Odessa Secosana has a diverse background in customer success and management, with over 18 years of experience across various industries. Currently serving as Team Lead and Senior Customer Success Manager at Deltek since March 2018, Odessa previously held the role of Account Manager at NetSuite from March 2013 to January 2018. Prior experience includes positions at Henkel Asia Pacific Service Center and IBM Global Process Services, where multiple roles ranged from Customer Service Representative to Quality Lead. Early career roles were with VXI Global Solutions, Inc. and Yazaki-Torres Manufacturing Inc., showcasing a solid foundation in customer service and operational support. Odessa is pursuing education at the University of the Philippines Los Baños since 1992.

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