Joshim Ahmed is an experienced technical support professional with a solid background in customer support and engineering, currently serving as a Customer Support Engineer at Demandbase since July 2021, providing technical assistance for the Demandbase One suite. Prior to this role, Joshim worked as a Technical Support Engineer at LIST, delivering customer support for a proprietary trading platform, and held various roles at Xoomworks Ltd, including P2P Technical Team Lead and Senior Technical Analyst, focusing on Procure2Pay applications. Earlier experiences include On Site Support at PhotoBox, restaurant ownership at Zebra Foods LLP, and technical consulting at Gladstone Education and London Systems, demonstrating a comprehensive skill set in technical troubleshooting, team leadership, and customer engagement. Joshim holds a BSc (Eng) Honours degree in Internet Engineering from Queen Mary University of London.
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