RL

Richard Lucas

Senior Customer Support Engineering Manager at JumpCloud

Richard Lucas has a diverse work experience spanning multiple companies and roles. Richard is currently working at JumpCloud as a Customer Support Engineering Manager, a position they started in November 2021. From 2018 to 2021, Richard worked at CarGurus as a Sr. Manager in Information Technology. Prior to that, they held various roles at dataxu, including Director of Support Services from 2012 to 2018 and Director of Information Technology from 2013 to 2016. Richard also worked at Fidelity Investments, where they served as a Senior Support Engineer from 2011 to 2012 and as a Sr. Manager from 2008 to 2012. Before joining Fidelity, they worked at Fidelity Investments - eBusiness in Technical Operations from 2003 to 2008. Richard's earlier work experience includes positions at CommerceTV as Technical Support from 1998 to 2003, and at Open Development Corporation as Technical Support from 1996 to 1998.

Richard Lucas attended Elizabethtown College from 1992 to 1996, where they pursued a Bachelor of Science degree in Computer Science. This is the only education information available for Richard Lucas, and no other assumptions can be made about their educational background.

Links

Timeline

  • Senior Customer Support Engineering Manager

    November, 2021 - present