Eleanor W. has extensive experience in member support and operational roles, currently serving as a Senior Specialist in Member Support Operations at Peloton Interactive since October 2018, where responsibilities include quality assurance and evaluating member satisfaction. Prior to this, Eleanor held positions as a Team Lead and Associate in the Member Support department, managing schedules and improving communication consistency. Additional experience includes roles as a Lead Dispatcher at Advanced Cooling, Lead Cashier at Goodwill Industries, Owner of Aetherial Aesthetics, and Operations Manager and Lead Esthetician at Bella Fontana Spa, demonstrating a strong background in customer service, operational management, and esthetics. Eleanor possesses an Aesthetician license from Grayson County College and an Associate of Arts degree in Fine Arts.
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