Thomas Hodges

Thomas Hodges is an experienced leader in customer support and success, currently serving as Senior Director of Customer Support at Dental Intelligence Inc. since September 2022. Previously, Thomas held various roles at Spear Education, including Director of Customer Success Operations, where responsibilities involved leading cross-functional initiatives and developing key performance indicators to enhance client service. Prior experiences include directing client services at eSolutions, managing client support and engagement at Sungevity, and overseeing customer success operations at PeopleAdmin. Thomas is skilled in optimizing customer journeys, standardizing operational processes, and driving client satisfaction metrics. Thomas earned a degree from Missouri Western State University between 2006 and 2011.