Vanessa Kern Soares Schenck

Vanessa Kern Soares Schenck currently serves as the Global Customer Experience Coordinator at DentalMonitoring, where responsibilities include coordinating with local Customer Experience Managers and Agents to diagnose customer issues and optimize support processes. Previous roles at DentalMonitoring include Customer Experience Manager and Customer Support and Concierge Lead, where Vanessa focused on employee training and team management. Prior experience includes serving as an Orthodontic Assistant at Moody Orthodontics and working as an Orthodontist in Brazil, providing a range of orthodontic and dental services. Vanessa holds a Master of Science in Orthodontics and Orthopedics and a Bachelor's degree in Dentistry from institutions in Brazil.