Tera Williams has a diverse professional background with experience in customer success and account management. Currently serving as an ES1 at the Florida Department of Children and Families since November 2024, Tera previously worked as a Client Success Manager at Tipnes Media Productions from June to August 2024, and as a Channel Customer Success Manager at KnowBe4 from April 2022 to January 2024. Prior roles include National Account Manager at IC Intracom for a decade, and Membership Consultant/Member Service Supervisor at Lifestyle Family Fitness for nearly five years. Tera holds a Bachelor of Science degree in Alternative Medicine from Everglades University, attending from 2006 to 2008, and also attended Saint Leo University from 2004 to 2006.
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