Yingwen Robertson

Yingwen Robertson is a seasoned professional with extensive experience in language services, marketing, and research. Currently serving as a Passport Support Associate at the U.S. Department of State/CGI since March 2024, Yingwen provides vital support functions including document review and applicant assistance. Previous roles include Interim Language Services Program Manager at PRR, where responsibility for policy compliance and system-wide service delivery was undertaken, and Communications Consultant 2 for the Washington State Department of Corrections, focusing on effective communication strategies. As a Chinese Market Business Consultant for Diversland Mexico, Yingwen facilitated market expansion into Asian territories. Academic credentials include an MBA and Master of Science in Marketing Research from Pacific Lutheran University, complemented by a Bachelor's degree in Business and an Associate's degree in Business Marketing.