Reena Bharti

Reena Bharti has a diverse work experience spanning over 17 years. Reena started their career at Smartbuzz Solution as a Senior Software Developer from May 2004 to July 2005. Reena then joined Deque Systems Inc, UNCF/ACS as a Senior Software Developer, where they provided support for various projects, including the company's donation management system and scholarship and internship program applications, from April 2006 to June 2009.

Reena's next role was at Deque Systems, Inc, where they served as an Engagement Manager from July 2009 to December 2018. In this position, they were responsible for defining, planning, and staffing multiple projects to support customers in their transformational journey. Reena successfully managed the execution of projects and built strong customer relationships.

Following this, Reena worked as the Director of Professional Services at Deque Systems, Inc from January 2018 to February 2022. In this role, they prioritized and allocated resources for project management, development services, and accessibility needs. Reena also established guidelines and frameworks for efficient project delivery and collaborated with enterprise leadership to improve service delivery standards and customer satisfaction.

Reena's most recent role is the VP of Customer Success at Deque Systems, Inc. Reena joined in October 2021 and is currently leading a high-performing Customer Success team. Reena'sresponsibilities include providing dedicated account support to strategic customers, deploying complex SaaS-based solutions, and collaborating with customers to understand their business objectives and create joint success plans.

Throughout their career, Reena has demonstrated strong leadership skills, effective project management, and a focus on customer satisfaction.

Reena Bharti completed their education at the University of Northern Virginia from 2009 to 2011, where they obtained an MBA with a specialization in Project Management. Prior to that, they attended Punjab Technical University from 1999 to 2003 and received a B.Tech degree in Computer Science.

In addition to their academic degrees, Reena Bharti also holds various certifications. Reena obtained the "Operational Excellence Foundations" certification from LinkedIn in February 2021. In May 2020, they received multiple certifications including "Agile Foundations," "Sales: Customer Success," "Transitioning from Manager to Leader," and "Transitioning from Waterfall to Agile Project Management," all from LinkedIn. Reena also holds a PMP certification from the Project Management Institute, although the specific month and year of attainment were not provided.