Dominique Gonthier

Dominique Gonthier is an experienced professional with a strong background in administrative and client experience roles. Currently serving as Adjointe de direction at Derco Horticulture Inc. since March 2021, Dominique has previously held positions such as Coordonnatrice Sénior at Hc3 Communications and Adjointe exécutive at Logistik Unicorp Inc. Notable accomplishments include leading administrative management and Lean Management initiatives at Industrial Alliance Pacific Insurance (SAL), where responsibilities involved overseeing call center operations, standardizing administrative processes across Canada, and drafting contracts for the division. Additional experience includes serving as Directrice adjointe Expérience Client et Processus interne at Groupe FMT 2001 Inc., marking a notable career in enhancing operational efficiency and client engagement.