Glaizaflor Ong has been working in customer service for over 10 years. Glaizaflor started their career in 2010 as a Customer Service Representative for Teleperformance Philippines. In 2011, they moved to Convergys / Optus Australia, where they also held a Customer Service Representative role. In 2013, they joined Citi Australia as a Customer Service Representative and in 2018, they became a Customer Service Manager at Designer Plants Australia.
Glaizaflor Ong obtained a Diploma in Information Technology from Systems Technology Institute (STI) between 2008 and 2010. In April 2018, they also obtained a certification in Social Media Management from Udemy Academy.
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September, 2018 - present